Terms & Conditions
Last Updated: May 17, 2026
Welcome to The Root Theory. By accessing or using our website, you agree to the following Terms & Conditions.
1. Acceptance of Terms
By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
2. Products & Services
The Root Theory sells hair extensions, wigs, bundles, closures, frontals, and related products.
Product appearance, texture, color, and styling may vary slightly due to lighting, photography, sourcing, or natural hair variations.
3. Pricing
All prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors at any time.
4. Orders
We reserve the right to:
- Accept or reject orders
- Cancel orders suspected of fraud
- Limit quantities purchased
- Refuse service when necessary
Customers are responsible for providing accurate shipping and contact information.
5. Shipping
Shipping timelines are estimates only and may vary due to:
- Customs clearance
- Courier delays
- Weather conditions
- International shipping regulations
The Root Theory is not responsible for delays caused by third-party logistics providers.
6. Returns & Refunds
Due to hygiene and safety reasons, opened, worn, altered, or used hair products may not be eligible for return or refund unless the item is defective.
Customers must contact us within the specified return window after delivery.
7. Intellectual Property
All content on this website, including:
- Logos
- Branding
- Product images
- Videos
- Website design
- Text and graphics
belongs to The Root Theory and may not be copied, reproduced, or used without written permission.
8. User Conduct
Users must not:
- Use the website for illegal activities
- Attempt unauthorized access
- Interfere with website functionality
- Submit false or misleading information
9. Limitation of Liability
The Root Theory shall not be liable for indirect, incidental, or consequential damages arising from:
- Website use
- Product usage
- Shipping delays
- Technical interruptions
10. Governing Law
These Terms & Conditions shall be governed by the laws of the applicable jurisdiction where The Root Theory operates.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.